curl --request PUT \
--url https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"reason": "<string>"
}
'import requests
url = "https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction"
payload = { "reason": "<string>" }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({reason: '<string>'})
};
fetch('https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'reason' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction"
payload := strings.NewReader("{\n \"reason\": \"<string>\"\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"reason\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"reason\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"user_id": 123,
"insight_id": 123,
"fingerprint": "<string>",
"reaction": "useful",
"surface": "in_app",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"reason": "<string>"
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>",
"input": "<unknown>",
"ctx": {}
}
]
}Set Signal Reaction
Set (or replace) the calling user’s reaction on a signal. Reactions are keyed on the signal’s stable fingerprint, so a reaction survives the nightly re-detection of the same underlying issue.
Requires a user token (JWT) — API keys have no user identity to attribute the reaction to and receive 403.
curl --request PUT \
--url https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"reason": "<string>"
}
'import requests
url = "https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction"
payload = { "reason": "<string>" }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({reason: '<string>'})
};
fetch('https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'reason' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction"
payload := strings.NewReader("{\n \"reason\": \"<string>\"\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"reason\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.scrunchai.com/v1/{brand_id}/signals/{signal_id}/reaction")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"reason\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"user_id": 123,
"insight_id": 123,
"fingerprint": "<string>",
"reaction": "useful",
"surface": "in_app",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"reason": "<string>"
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>",
"input": "<unknown>",
"ctx": {}
}
]
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
Response
Successful Response
A user's reaction to a signal's stable identity.
ID of the user the reaction belongs to.
Signal ID the reaction was last set on.
Stable signal identity the reaction follows across re-detections.
The reaction value.
useful, not_useful, dismissed, actioned Where the reaction was set: in_app, email, slack, or api.
in_app, email, slack, api When the reaction was first set (UTC).
When the reaction was last changed (UTC).
Free-text reason, when provided.