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Documentation Index

Fetch the complete documentation index at: https://developers.scrunch.com/llms.txt

Use this file to discover all available pages before exploring further.

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Troubleshooting

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FAQs

Can I use this with just one brand?
Yes. Enter a single Brand ID and the connector works exactly like the v1 connector, with the added benefit of comparison fields and agent traffic support.
What happens if I mix Query API and Agent Traffic fields?
The connector will show an error message explaining that you need to use separate charts. This is by design — the two APIs return different row structures that can’t be combined in a single table.
Does Agent Traffic support weekly or monthly date grouping?
Agent Traffic only supports the date dimension (daily granularity). If you need weekly aggregation, use the time_bucket configuration parameter set to “Week” — this tells the API to aggregate at the week level. The date_week and date_month dimensions from the Query API are not available for Agent Traffic charts.
How do I compare last week vs. previous week?
Use Data Studio’s built-in date comparison feature, or create calculated fields: 
CASE
  WHEN DATE_DIFF(CURRENT_DATE(), date, DAY) < 7 THEN brand_presence_percentage
END
Are there limits to dashboard size?
Data Studio allows a maximum of 30 concurrent Community Connector queries. The v2 connector uses intelligent caching and request deduplication, so multiple charts requesting the same data won’t each trigger separate API calls. In practice, this means you can build larger dashboards than with the v1 connector.

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Resetting Your Connector

If something goes wrong, here’s how to start fresh:
1

Open Data Sources

Go to Data Studio and click Data Sources in the top navigation.
2

Remove the Scrunch data source

Find your Scrunch v2 data source → click the three dots → Remove.
3

Revoke the connector

Click + Create → Data source → find the Scrunch connector under Partner Connectors → click the three dots → Revoke.
4

Reinstall

Use the connector install link to start fresh.